Whether it’s urban legend or folklore, sometimes facts can change perception.
A new national survey should alter the perception that McDonald’s has the best tasting French fries.
In a national taste test, consumers said Wendy’s new fries taste better than McDonald’s fries. Specifically, 56% of consumers taking the test chose Wendy’s, McDonald’s received 39% and four percent had no preference.
“We’re taking on the giant – McDonald’s – with our natural-cut fries with sea salt,” said Ken Calwell, Wendy’s chief marketing officer. “Consumers are noticing we have completely new French fries, and we’re thrilled with the early results.”
Wendy’s new fries, launched nationally in November 2010, were developed specifically to meet consumers’ demand for a better-tasting, higher-quality French fry. They’re made from 100% Russet potatoes and sliced “natural-style” with the skin on for additional texture and taste, then cooked in proprietary oil that has 0 grams trans fat per serving. They are finished with a dusting of natural sea salt to further enhance the flavor.
Consumers are noticing. Wendy’s fry unit sales were up 16% during the national media in December versus the base period.
Calwell acknowledged that Wendy’s has never had a national reputation for great tasting fries. A year ago, the company re-engineered its French fries and introduced them into all restaurants last November.
“We’ve listened intently to our customers and incorporated their feedback into our products,” said Calwell. “The results from this taste test validate our efforts to deliver what our customers want – better tasting fries. And our fries are hot with a golden color and a real potato taste seasoned with sea salt.”
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1 comment:
McDonald's has nothing to worry about. The new fries are awful. We had them once and Wendy's went from our favorite fast food restaurant to one we no longer use.
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